Privacy Policy

This policy explains how Keter Partners ("we") handles personal data when you visit the Keter AI website, send us a message or sign up for our newsletter. We apply the EU General Data Protection Regulation (GDPR) and, where it applies, the UK GDPR and the Data Protection Act 2018.

1. What we collect

• Contact form. The details you enter, such as your name, email address, company and message.

• Newsletter sign-up. Your email address and a record of when and how you subscribed.

• Analytics and hosting logs. The platform that hosts this site records basic technical data such as IP address, browser and device type, referring page, pages viewed and the time of each request. We use it mainly as aggregated statistics.

We do not ask for special categories of data. Please do not put confidential or sensitive information in the form.

2. Why we use it and on what legal basis

• Answering enquiries and preparing proposals - our legitimate interest in responding to business contacts, or steps taken at your request before entering into a contract (Article 6(1)(f) and (b) GDPR).

• Sending the newsletter - your consent (Article 6(1)(a)). You can withdraw it at any time through the unsubscribe link in each issue or through the contact form. Withdrawal does not affect the lawfulness of earlier processing.

• Running, securing and improving the site - our legitimate interest in a stable, safe website and in knowing which content is useful (Article 6(1)(f)).

• Meeting legal obligations and handling claims - a legal obligation or our legitimate interest (Article 6(1)(c) and (f)).

Providing data is voluntary, but we cannot answer a message without a way to reach you. We do not sell personal data, and we do not make decisions about you based solely on automated processing, including profiling. Where the site uses cookies or similar technologies that are not strictly necessary, we ask for your consent first.

3. How long we keep it

• Enquiries: for as long as the conversation lasts and up to 24 months after our last contact (period to be confirmed before publication), unless a contract or a legal claim requires a longer period.

• Newsletter data: until you unsubscribe. We then keep only a short record of that choice so we can respect it.

• Analytics and logs: for the limited period set by the site platform, after which the data is deleted or aggregated.

4. Who receives it

We use service providers that process data on our behalf and on our instructions: the website platform (hosting, form handling and analytics) and tools for email and newsletter delivery. We work with them under data processing agreements. Data may also be shared with our professional advisers, such as legal and tax advisers, and, where the law requires it, with public authorities. Sites we link to have their own privacy policies.

5. International transfers

Keter Partners works from London, Warsaw, Tokyo and Edinburgh, and some providers operate outside the European Economic Area and the United Kingdom. Where personal data leaves the EEA or the UK, we rely on an adequacy decision (or its UK equivalent) or on appropriate safeguards, such as the European Commission's standard contractual clauses and the UK International Data Transfer Addendum. You can ask us which safeguards apply.

6. Your rights

You have the right to:

• access your data and receive a copy of it;

• have inaccurate or incomplete data corrected;

• have data erased or its processing restricted;

• move data you provided to another controller, where processing is based on consent or a contract;

• object to processing based on legitimate interests, including any direct marketing;

• withdraw consent at any time.

7. How to exercise your rights

Send us a message through the contact form on this site and say which right you wish to use. We may ask for information needed to confirm your identity. We reply without undue delay and within one month at the latest; for complex requests the law allows a longer period, and we will tell you if we need it.

8. Complaints

You can lodge a complaint with a data protection supervisory authority, in particular in the country where you live or work or where you believe an infringement took place. In Poland this is the President of the Personal Data Protection Office (UODO); in the United Kingdom, the Information Commissioner's Office (ICO). Please give us the chance to resolve your concern first.

9. Changes to this policy

We update this policy when the site, our providers or the law change. The current version and its date are always on this page. Significant changes will be announced clearly on the site.